The Company (“Company”, “we”, “us” or “our”) takes your privacy policy seriously and strictly. We use our best efforts to protect the privacy of the customer’s personal information while using our platforms, websites, applications, and related services (“Services”). Through this Privacy Policy, We intend to inform you of how we collect, use, disclose, store, and/or process your personal information in relation to our Services. We are fully committed to protecting your data privacy in compliance with the laws concerning personal data protection, as applicable. You are required to register with our platforms, websites, applications, and related services in order to use the features and/or the Services available.
By using our Services, you warrant that the information that you provide is complete, accurate, true, and correct. If the information given by you is false or incorrect, the Company is not liable or responsible for any consequences whether directly or indirectly that may occur in connection with the giving and using of the incorrect information.
1) Data to be Collected
Under this Privacy Policy, “Personal Data” means any information pertaining to a natural person, which enables the identification of such person, whether directly or indirectly. Your personal data that we collect from our platforms and/or the Services include but is not limited to the following information:
a. Personal Information
Personal Information including but not limited to name, title, date of birth, gender, age, nationality, telephone number, address, email, identification number and photo of valid identification card.
b. Personal Health Information
Personal Health Information including but not limited to your personal health conditions, medication, allergies, dietary requirements, and dietary preference provided by you from time to time on our platforms, websites, applications, and related services.
2) Purpose of Collection, Use and/or Disclosure of your Personal Data
The Personal Data you provide may be collected, used and/or disclosed by the Company for the following purposes, including but not limited to:
- To perform obligations in the course of or in connection with our provision of the goods and/or the Services requested by you through our platforms;
- To use the data to recheck customers’ stated preferences to their orders to ensure accuracy and safety;
- To aggregate statistical data regarding the Services and obtain feedback on our Services;
- To analyse the use and consumption data of our platforms in order to better understand your needs and/or concerns or to study general patterns and trends of use;
- To contact and provide you the marketing activities, products, and benefits, including events or press releases in relation to our Services, and the offering of our Services as necessary;
- To comply with any applicable rules, laws and regulations issued by any legal or regulatory authorities or for a purpose of compliance with a request, order, or instruction of any government authorities under the applicable laws;
- To use and disclose the Personal Data as reasonably necessary for complaints, questions, investigations or for any needs related to medical review, legal and audit services, including fraud and misuse detection;
- To perform any other activities that are required to provide the Services and for the purpose related to our Services.
3) Your Rights
You have the rights to your Personal Data according to the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”), including the following:
- the right to access and obtain a copy of your personal data;
- the right to withdraw consent;
- the right to request for the transfer of the personal data to other persons/organisations;
- the right to object to the collection, usage and/or disclosure of the personal data;
- the right to request for deletion and destruction of your personal data;
- the right to request for suspension of use of your personal data;
- the right to have personal data maintained accurately; and
- the right to lodge a complaint.
4) Retention of Your Personal Data
We retain your Personal Data for as long as necessary to fulfil the purposes for which we collect it, except if required otherwise by law. Where Personal Data is no longer necessary or relevant for our identified purposes, we will securely destroy, delete, permanently anonymise, or otherwise dispose of all of your Personal Data.
You can always update your data by logging in to the website and accessing your profile page.
However, data of customers whose account has been inactive for a period of 90 days will be deleted. Customers will be notified via email 7 days prior to deletion.
5) Changes to Our Privacy Policy
We will amend our Privacy Policy to reflect changes in applicable laws. We strongly encourage you to read our Privacy Policy and keep yourself informed of our practices. You are advised to review this Privacy Policy periodically for any changes. If you do not agree to our Privacy Policy, you should discontinue your use of and access to our platforms and/or Services.
6) Governing Law
This Privacy Policy is governed by the laws of Thailand and the Users are required to comply with all applicable laws and regulations in the territory of Thailand.
7) Miscellaneous
We reserve the right to amend, change, or modify from time to time at our sole discretion on our Privacy Policy. Any modifications to our Privacy Policy will be posted on our platforms. The continued use of our platforms will constitute your consent to and acceptance of any such modifications.
8) Confidentiality
The Company shall take the necessary and appropriate safety measures to ensure the confidentiality of your Personal Data, including the prevention of leakage, loss, and damage. We shall also exercise the necessary and appropriate supervision over our employees who handle your Personal Data. Only a limited number of the Company’s employees will have access to your Personal Data. Unless legally required, the Company will not disclose your Personal Data to any third party.
9) Contact Us
If you wish to know more about how we collect, use, and disclose your personal data or you no longer wish for us to use your personal data, you may contact us via email.
In addition, if you have any questions related to this Privacy Policy, you can contact us by sending an email to customer.support@cookerynerdscatering.com.